CCEM Chatbot


Key information

Location Virtual
Start date March 2022
End date April 2022
Client Conference of Commonwealth Education Ministers


After a year’s postponement owing to the constraints of the COVID-19, the Conference of Commonwealth Education Ministers (CCEM) returned in 2022 with an in-person event hosted in Nairobi, Kenya.


  • Built the chatbot using Open-Source Libraries which was compatible with Whatsapp and Telegram
  • Delivered the chatbot to the CCEM organising team
  • Trialled and deployed the chatbot and monitored engagement throughout the conference.


  • Seamless participation and engagement throughout the CCEM conference
  • Collect Data on participation and engagement


Learn more about chatbots in our Evidence Library

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